A requirement of
maintaining the efficiency, productivity and safety of a system or an
individual signifies a training need. Training is a tool of effective
management.
Training need analysis is
the first step to effective training. Training need analysis means measuring
the gap between skills available and skills required for employees and provide
measures so that those gaps can be reduced. When training need analysis is
done, it is possible to focus attention on the target and identify the means
for reaching the target.
The need analysis process
also involves others and helps them to understand the issues which they come
across.
There are five essential
reasons for doing need analysis:
- The
business world is changing rapidly and organizations require keeping pace
with this change.
·
As
result everyone is being asked to stretch and to do more than ever and to do it
faster.
·
To
ensure solution addresses the issue.
·
To
focus resources, time and effort effectively towards a targeted training
solution.
- To
eliminate the necessity of looking for another job.
A training need occurs
whenever the procedures, processes and methods of work in an organization are
changed. Training can also offer the management an assessment of those within
its labor force who might be well suited for new jobs and responsibilities.
These needs can be
recognized on the basis of:
- Analysis of
processes of change
- Analysis of work
problems and
- Analysis of the manpower
skills of an organization
The management and human resource systems must
be willing to accept the change. The organization must change itself to adjust
to the changing outside world. Change would require orienting and training the
people to the new techniques, skills and adjustments to new situations.
Training needs can be recognized in four sections-
Technological changes-
Whenever there is some
introduction of new ideas in equipment and technology, a technological change
is said to take place. E.g. introduction of computers. People have to be
oriented to new knowledge; new skills and also they must appreciate the change
process.
Environmental changes-
There is constant change in
consumer’s i.e. user’s habit and taste. For this, new products and services
will require change in systems. Survival of any organization lies in
understanding and an awareness of the changes in outside world.
Legislative changes-
In many basic industries
like steel, coal and textiles, there is a legal framework, shape and
application to their concepts of social growth. The Legislators at central or
local level give such frameworks which can be in area of policy, planning,
pricing, wages, and employment policies. Training has to be designed to respond
to these.
Manpower composition changes-
Changes in the staff
composition due to resignations, dismissals, layovers, retirement and other
factors result in changes in internal ratios of manpower. This not only alters
the demographic ratio and quality of experience but also may change the
education level. Hence training need is justified.
‘Training
needs’
also need to be identified because of the changed character of managerial work
force
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